OUR rescheduling and cancellation policy.
Updated on 31st August 2024
To ensure fairness and transparency for all our clients, your reserved consultation time has been specifically allocated to you. It is vital that you maintain your advised schedule of care in order to achieve the greatest results.
If you are unable to attend your appointment time, please notify us as soon as you can.
The following cancellation policy will apply:
Did not attend scheduled appointment: 100% Fee Applies
Cancellation within 24 hours of scheduled appointment time: 50% Fee Applies
Cancellation within 6 hours of scheduled appointment time: 100% Fee Applies
Payment Method:
Rescheduling/Cancellation fees will be invoiced under your name, and the invoice will be sent to your email on file. Payment on this invoice must be made before being able to make another appointment with our team.
We understand that emergencies and unforeseen circumstances may arise. If you encounter such a situation, please contact our team at the earliest opportunity to discuss your circumstances.
By scheduling an appointment with FORRM | Strength & Recovery, you acknowledge and agree to abide by the terms of our rescheduling/cancellation policy outlined above.
We appreciate your understanding and cooperation in adhering to our rescheduling/cancellation policy. This policy enables us to maintain a streamlined schedule, ensuring that we can fairly accommodate the needs of all our clients effectively.